Mentoring for better communication - Learn how to mentor others for better communication skills

1. Defining the purpose of communication

If you're going to mentor someone for communication, you need to first agree on what the purpose of communication is. In other words, what are you trying to achieve by communicating?There are many different purposes for communication, but some of the most common ones are to:- Inform- persuading- Entertain- Build relationships

2. Building rapport

One of the most important aspects of communication is building rapport. This is the process of creating a connection with the person you're communicating with.Rapport can be built in many different ways, but some of the most common methods are to:- Use the person's name- Mirror their body language- Find common ground

3. Active listening

Another key communication skill is active listening. This involves really paying attention to what the other person is saying and trying to understand their point of view.Active listening can be improved by:- Asking clarifying questions- Summarising what the person has said- Reflecting back their emotions

4. Non-verbal communication

It's also important to remember that communication isn't just about the words we use, but also the way we use our bodies. This is known as non-verbal communication.Some of the most common non-verbal cues are:- Body language- Facial expressions- Tone of voice

5. Managing difficult conversations

There will be times when you need to have difficult conversations with the people you're communicating with. This could be because you need to give them feedback or have a difficult conversations about a disagreement.When having difficult conversations, it's important to:- Keep calm- Stick to the facts- Avoid making assumptions- Listen to the other person's point of view

6. Assertiveness

Often, we can be afraid to communicate our needs or wants for fear of upsetting the other person. However, it's important to be assertive in order to be an effective communicator.Being assertive doesn't mean being pushy or aggressive, but it does mean being confident in what you're saying and not being afraid to speak up.

7. Emotional intelligence

One of the most important communication skills is emotional intelligence. This is the ability to be aware of and understand your own emotions and the emotions of others.

Some of the ways you can improve your emotional intelligence are to:

- Observe your own emotions

- Identify the emotions of others

- Respond to emotions in a positive way

The importance of communication in mentoring relationships

"Mentoring is a brain to pick, an ear to listen, and a push in the right direction.

"-John C. Maxwell

Mentoring relationships are important for both the mentor and the mentee. The mentor gets the opportunity to share their knowledge and expertise with someone who is eager to learn, and the mentee gets the chance to benefit from the mentor's experience.

One of the most important aspects of a successful mentoring relationship is communication. In order to mentor someone effectively, you need to be able to communicate with them effectively. This means being able to listen to their needs and understand what they want to achieve. It also means being able to share your own experiences and knowledge in a way that is helpful and easy to understand.

Here are some tips for communicating effectively with your mentee:

1. Listen more than you talk.

It's important to let your mentee do most of the talking. This will help you understand their needs and how you can best help them.

2. Be patient.

Mentees may not always understand things immediately. It's important to be patient and explain things clearly.

3. Be open to feedback.

It's important to be open to feedback from your mentee. This will help you improve the way you communicate with them.

4. Use simple language.

When sharing your knowledge and experiences, use language that is easy to understand. Avoid jargon and technical terms.

5. Encourage questions. Encourage your mentee to ask questions. This will help them understand what you are saying and learn more effectively.

By following these tips, you can ensure that you are communicating effectively with your mentee. This will create a more productive and enjoyable mentoring relationship.

Mentoring for crisis communication.

Few people go into business expecting a crisis. But the fact is, businesses face all sorts of crises – from data breaches and product recalls to natural disasters and terrorist attacks.

And when a crisis hits, it can be all too easy to panic and make knee-jerk decisions that make the situation worse. That’s why having a mentor who’s been through a crisis before can be so invaluable.

A mentor can help you keep a level head, think strategically, and make decisions that will help your business emerge from the crisis stronger than ever.

Here are a few things to keep in mind if you find yourself in the middle of a crisis and need some mentoring.

First and foremost, stay calm. This may seem like obvious advice, but it’s worth repeating. When you’re in the middle of a crisis, it’s easy to let your emotions take over. But it’s important to stay calm and think clearly.

Your mentor can help you do this by providing an objective perspective and helping you to see the situation for what it really is. He or she can also help you to develop a clear and concise plan of action.

Next, don’t make any rash decisions. It’s important to take the time to assess the situation and develop a well-thought-out plan before taking any action.

Your mentor can help you do this by asking questions that will help you to think about the situation from all angles. He or she can also help you to weigh the pros and cons of different courses of action.

Finally, communicate openly and honestly. During a crisis, communication is key. You need to keep your stakeholders – employees, customers, investors, etc. – informed and updated on what’s going on.

But it’s also important to be honest. Don’t try to downplay the severity of the situation or make promises you can’t keep. Your stakeholders will appreciate your honesty and it will help to build trust.

Your mentor can help you to develop a communication plan and can provide guidance on what to say (and what not to say).

Mentoring can be an invaluable tool during a crisis. A mentor can help you to stay calm, think strategically, and make decisions that will help your business to emerge from the crisis stronger than ever.


Mentoring others for better communication can help you to achieve many different purposes. It's important to build rapport, actively listen and be aware of non-verbal cues. You should also be prepared to manage difficult conversations in a assertive and emotionally intelligent way.

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Mentoring Action Plan - Strategic Human Resource Management